Privacy Policy
Effective Date: Jan 01, 2026
Website: https://watzbot.com
Owner: Webmac Technologies (Watzbot)
1. Introduction
Welcome to Watzbot.
Watzbot is a WhatsApp automation and communication platform designed to help businesses manage customer conversations, bulk messaging, chatbots, and notifications using WhatsApp Business API.
We value your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access or use our website, dashboard, APIs, plugins, or related services.
By using Watzbot, you agree to this Privacy Policy. If you do not agree, please discontinue using our services.
2. Information We Collect
We collect information only to provide, maintain, and improve our services.
a. Personal Information
When you register or use Watzbot, we may collect:
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Name, email address, and phone number
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Business name, website, and address
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Login credentials (encrypted)
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Billing and payment details (processed securely via third-party payment gateways)
b. WhatsApp & Business Data
When you use Watzbot services, we may process:
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WhatsApp messages sent or received through our platform
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Contact numbers and chat metadata
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Chatbot flows, templates, and automation rules
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Campaign, delivery, and message status reports
Note: Message content is processed only to deliver the service and is not accessed or shared unnecessarily.
c. Technical Information
We automatically collect:
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IP address and approximate location
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Device type, operating system, and browser
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Login logs, activity history, and usage metrics
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API request and error logs
3. How We Use Your Information
We use collected data to:
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Create and manage your Watzbot account
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Provide WhatsApp automation, chatbot, and messaging services
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Deliver transactional, promotional, and OTP messages
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Monitor system performance and prevent abuse
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Improve platform features and user experience
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Provide customer support and technical assistance
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Comply with legal, regulatory, and Meta (WhatsApp) policies
🚫 We do not sell, rent, or trade your personal or business data to third parties.
4. Data Security
Watzbot implements industry-standard security measures, including:
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Encrypted data transmission (HTTPS / SSL)
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Secure server infrastructure and firewalls
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Restricted access controls and authentication
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Regular monitoring and security updates
While we take strong measures to protect your data, no online system is 100% secure. By using Watzbot, you acknowledge and accept this risk.
5. Data Storage and Retention
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Your data is stored on secure, encrypted servers
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Data is retained only as long as necessary to provide services or meet legal requirements
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You may request account or data deletion by contacting support
📧 Email: [email protected]
6. Cookies and Tracking Technologies
Watzbot uses cookies and similar technologies to:
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Maintain login sessions
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Remember user preferences
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Analyze platform usage and performance
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Improve user experience
You can disable cookies through your browser settings, but some features may not function properly.
7. Third-Party Services
Watzbot integrates with trusted third-party services, including:
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Meta (WhatsApp Business API)
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Payment gateways (Razorpay, Stripe, etc.)
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Cloud hosting, analytics, and backup services
These providers operate under their own privacy policies. Watzbot is not responsible for the privacy practices of third-party platforms.
8. Your Rights
You have the right to:
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Access, update, or correct your personal data
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Request deletion of your account or stored information
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Withdraw consent where applicable
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Request a copy of your data
To exercise these rights, contact us at [email protected]
9. Children’s Privacy
Watzbot services are intended for business use only and are not designed for individuals under the age of 18.
We do not knowingly collect data from minors. If such data is identified, it will be deleted immediately.
10. International Data Transfer
Your data may be processed or stored on servers located outside your country to ensure service availability and performance.
By using Watzbot, you consent to such data transfers in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect platform updates, legal requirements, or operational changes.
Any updates will be posted on this page with a revised effective date. We recommend reviewing this policy regularly.
12. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:
📧 Email: [email protected]
🌐 Website: https://watzbot.com
📍 Location: Coimbatore, Tamil Nadu, India
Last updated: Jan 01, 2026
